Return Policy

Refund / Exchange Policy

You can place a Return / Exchange Request within 3 days from the Shipment received / collected date in case of below conditions:

  • If the Product delivered is incorrect
  • If the Product received is tampered with
  • If the product delivered is expired
  • If the delivery was delayed significantly

Product/s must be in the condition you received them and in the original box and/or packaging.

Kindly contact us on 800-Karam or send us an email at sales@karamfoods.ae with the subject line of Return Sales Order (Sales Order Number) [refer the invoice received for Sales Order Number], our sales representative will get in touch with you as soon as possible to ascertain the validity of returning and/or exchanging